Welcome my name is Victor

Hi All,

My name is Victor Granville I am a Conflict Resolution Specialist I provide solutions to organisations that want the prevention or early resolution of conflict in the workplace. I train Executives, Managers and Team Leaders in how to build trust, reduce conflict and improve communication. As a result of my strategies and solutions organisations increase their bottom-line results, their overall productivity and team effectiveness.
I GET RESULTS!!

www.conflictmanagementsolutions.co.uk
www.instantrapportnow.com
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"The quality of your life is dependant upon the quality of the questions you ask"

"There are only two things you can change - your perception of an event and your response to an event. In order to shift your perception so that it is more balanced it must be re-focused by a more empowering question".

In relationships get in touch with needs because we can all identify with them in ourselves, it is more beneficial to ask yourself what need are they trying to fulfil? to gain more Insight as to what is driving their behaviour than to ask why did they do that (which only provides a reason)?